Return and Refund Policy
We strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to help.
Returns
- You may return your item(s) within 7 calendar days from the date you received your parcel.
- To be eligible for a return, the item must be in its original condition, unused, and in the same packaging as received.
- Please include the original receipt or proof of purchase when returning your item.
Refunds
- Once we receive your returned item, we will inspect it to ensure it meets our return conditions.
- After successful verification, we will process your refund.
- Refunds will be issued to your original payment method within 7-10 business days after verification.
Important Notes
- Shipping costs for returning items are the responsibility of the customer unless the return is due to our error or a defective product.
- We recommend using a trackable shipping method to ensure the safe delivery of your return.
If you have any questions or concerns about our return and refund policy, please contact our customer service team for assistance.